Privacy Policy
We respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: June 2026
Jiny Craft ("we", "us", or "our") operates the website at jinycraft.com. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our site or enquire about our services. By using our website you agree to the practices described here.
1. Information We Collect
We collect information in two ways:
Information you provide directly
- Contact form — your name, email address, phone number (optional), service of interest, and your message.
- Email subscription — your email address when you sign up for updates via the footer form.
Information collected automatically
- Server logs — IP address, browser type and version, operating system, referring page, and pages visited, collected automatically by our web server.
- Session data — small session cookies that keep the site functioning correctly (see Section 3).
We do not collect sensitive personal data such as payment card details, national ID numbers, or health information through this website.
2. How We Use Your Information
We use the information we collect solely to:
- Respond to your enquiries and fulfil service requests.
- Send updates, promotions, or resources you have subscribed to (you can opt out at any time).
- Improve the performance, content, and user experience of our website.
- Comply with any legal obligations that apply to us.
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
3. Cookies & Tracking
Our website uses a small number of cookies to ensure core functionality:
- Session cookies — temporary cookies that expire when you close your browser. They help the site remember your navigation state during a single visit.
We do not currently use advertising or behavioural tracking cookies. If we introduce analytics in the future this policy will be updated and you will be notified via a notice on the site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow this through their Settings or Preferences menu. Note that disabling cookies may affect some functionality of the site.
4. Third-Party Services
Our website uses the following third-party services, each governed by their own privacy policy:
- Google Fonts — loads our typography. Google may log the request including your IP address. See Google's Privacy Policy.
- WhatsApp Business widget — a floating chat button that opens a WhatsApp conversation with our team. Clicking it transfers you to WhatsApp's platform. See WhatsApp's Privacy Policy.
We are not responsible for the data practices of these third parties. We encourage you to review their policies directly.
5. Data Retention
- Enquiry data — contact form submissions are retained for up to 2 years to allow us to follow up on and serve ongoing client relationships, after which they are securely deleted.
- Email subscribers — your address remains on our mailing list until you unsubscribe. Every email we send includes an unsubscribe link.
- Server logs — automatically overwritten or deleted within 90 days.
6. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to correct inaccurate or incomplete information.
- Deletion — request that we delete your personal data, subject to any legal obligations we have to retain it.
- Withdrawal of consent — unsubscribe from marketing emails at any time via the link in any email, or by contacting us directly.
To exercise any of these rights, please contact us at info@jinycraft.com. We will respond within 30 days.
7. Children's Privacy
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page. For material changes we will display a notice on our website. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
- Email: info@jinycraft.com
- Phone: +20 103 262 7228
- Location: Cairo, Egypt
We're happy to explain anything
Our team will answer any privacy or data questions within one business day.